Our article considers how today’s retail customer is seeking a much deeper involvement, and the brands who can give them this are the ones with whom they will choose to shop.

Discover how AI improves legal records management for solicitors, enhancing data access, security, and compliance while uncovering key information.

Find out how we’re helping to create significant procurement savings for Hertfordshire and West Essex ICS

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

We look at how energy procurement frameworks can help schools and multi-academy trusts to reduce energy costs and boost financial sustainability.

Our article considers how the travel and leisure sector must focus on customer centricity to head towards a prosperous future.

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.