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Customer communications & digital services
Pensions
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We look at the key challenges faced by administrators and how they can manage these by focusing on resources, technology and structure.

Insight

Find out how we helped Lambeth Council enhance communications, streamline operations, and improve customer experiences using AI, supporting efficiency and sustainability.

Case study

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

Case study

It’s not just the clocks that are springing forward at this time of year: our analysis shows that, as of 26th March 2021, funding levels in many DB pension schemes had improved by 5-10% since the start of 2021.

Insight

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Insight

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

Case study

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

Case study

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Case study

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Case study

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

Case study

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