Utilities providers have to work together to help those who rely on them, especially the most vulnerable.

The NHS organisations are facing significant challenges to deliver virtual wards. Scaling and sustainability are one of the main issues, which have not changed for a long time. The NHS organisations often look at just on one aspect to deliver virtual wards such as technology, while virtual wards cannot sustain without other services.

Data has been a key enabler in transforming the NHS. But what need to be done to make the data to drive better efficiency and patient outcomes? Find out more in our article.

How can the NHS succeed in delivering virtual wards, reaching the 2023 target, and delivering a consistent service that meets the intended outcomes? See our thoughts.

Research has revealed: that people want more empathy from companies. In this video series, we deep dive into the 5 key themes explored in our recent whitepaper.

Remodelling the customer experience and driving change in an agile way – so what are the key investment areas?

How can communication service providers reconnect with customers and emerge stronger, and survive the recession and what are the areas of investment?

The way we manage our people and respond to our customers’ needs to be adaptive, relevant but above all empathetic.

As ONS figures show the UK economy has contracted a further 0.2% between July and September, we consider the implications and way forward for the public sector

Transport is the major source of carbon emissions and if we are to achieve net zero targets we need to accelerate the decarbonisation of transport. In our report, we reveal insightful findings on the public’s clarity, connectivity and comprehension of net zero, as well as purposeful solutions that can help Transport providers to drive progress and behavioural changes in communities.