Welcome to Messaged Received, a Capita podcast series that shares powerful stories of resilience and dedication from veterans, reservists and military spouses. Join us as we explore their inspiring career journeys, the obstacles they’ve overcome and the successes they’ve achieved. Learn about their wellbeing journey and the invaluable support they have received from both the military and Capita.

In the podcast series, we also highlight our commitment to upholding the Armed Forces Covenant and creating a culture that honours and empowers those in the armed forces community.

Listen to our Message Received podcasts

Sultana, Paul and Ade
Meet Ade Morely and Paul Chapman

Ade and Paul share their experiences of transitioning from military to civilian life and give advice to those who are thinking of leaving the military or have already left it. They also talk about family life and the importance of a good work-life balance.

Sultana and Hume
Meet Hume Jones

Hume Jones, Managing Director of Electranet talks about his military career, his support of the veteran community and striving for a more diverse and inclusive workplace. We also learn about his family, his beer-making skills and his goal to race around the world.

Sultana and Robert
Meet Rob Smith

Hear about Rob’s fascinating career journey, the unique duality of his current role, and how he pays knowledge forward as he empowers his students to look at the world from a fresh perspective. Rob shares his personal experiences of bullying and his aim to prevent his students from going through the same.

Sultana, Emma and Liz
Meet Emma and Liz

Two military spouses at Capita - Emma and Liz - discuss their remarkable career paths and how they shatter the stereotypical images associated with military partners. They talk about having to adapt to different cultures and learn new languages through frequent relocations, and share career advice to anyone looking to join Capita.

Sara-Jane and Dave
Meet Sara-Jane and Dave

Sara-Jane and Dave tell all about joining the army at a young age, the impact it had on their mental and physical health, and how their journey has come full circle. Today, they give back to the army in many ways, from onboarding and helping prospective soldiers, to raising money for a veteran's charity. Tune in now to hear all about it.


What is the Armed Forces Covenant?

The Armed Forces Covenant (AFC) is a promise from the nation that those who serve or have served in the armed forces, and their families, are treated fairly.

At Capita, we recognise the value that serving personnel, reservists, veterans and military families bring to our business, and we’ve pledged to honour the AFC and support the armed forces community.

What have we pledged?

We’ve pledged to
  • support our employees who choose to be members of the Voluntary Reserve Forces (VRF) by offering up to 10 days of paid special leave per year to complete annual training commitments
  • further support our VRF employees by accommodating their pre-deployment training and deployment where possible
  • endeavour to offer a degree of flexibility in granting leave for Service partners before, during and after a partner’s deployment, looking at requests sympathetically
  • work with the X-Forces Enterprise to help train cadets on the Enterprise Skills programme and explore accreditation for the attainment of these skills
  • make internal communications channels available to support networking between ex-military and serving Reservist employees so they can share experiences and support each other, including our Viva Engage Military Network and share Reservist’s stories on our intranet news feed
  • strive to support the employment of ex-Service personnel, veterans and military families where our operations may have a Service focus or are in close proximity to an Ministry of Defence location, for example
  • offer employees the opportunity to support charities associated with the armed forces through our group volunteering and matched fundraising schemes
  • publicise Armed Forces Day and Reserves Day on our company intranet
  • issue specific guidance on our intranet for employees who are serving in any of the VRFs and provide managers with specific guidance about how to support them
  • promote the fact that we are an armed forces-friendly organisation by communicating our support from the Capita Board across the entire group
  • detail our commitment to the Corporate Covenant on our corporate website and hosting a dedicated reserve Forces hub on hour corporate intranet
  • display the Corporate Covenant logo on the relevant careers pages of our recruitment websites
  • advertise appropriate roles via the Career Transition Partnership

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