Customer Sales Advisor - No evenings or weekends!

What you’ll be doing:

• Making outbound B2B sales calls (90% cold leads, 10% warm leads) using a dialler system.
• Building strong relationships and a healthy sales pipeline.
• Providing competitive quotes for dual fuel (gas and electricity) packages.
• Explaining terms and conditions clearly and professionally.
• Taking direct debit details and completing the sale process.
• Checking credit scores via Experian and verifying meter compatibility.
• Following a scripted, FCA-regulated sales pitch.

What we’re looking for:

• Previous experience in outbound sales or a similar target-driven environment.
• Excellent communication and rapport-building skills.
• Confidence in handling objections and closing sales.
• A proactive, resilient attitude and a team-player mindset.

What’s in it for you? 

• A competitive salary  of £24,043 per annum, plus uncapped commission – earning between £150-£400 per month in commission
• 22 days’ holiday
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice  
• Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more 
• Voluntary benefits designed to suit your lifestyle—from discounts on retail and socialising, to health & wellbeing, travel, and technology  
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What will happen next:

• Choose ‘apply’ to submit a short application ensuring you add your contact number and email address so we can reach you easily.
• The team will then reach out to discuss the role in more detail.

Equal Opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. 

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.