Data Privacy Manager
Job ID: 10110135
Pune
Permanent
Hybrid
Data Privacy Manager (DPM), is responsible for creating and overseeing the implementation of our privacy policies and procedures across Capita. The DPM works closely with the DPO and Deputy DPO (DDPO) to ensure that our data protection practices are compliant with relevant data protection laws and regulations and employees are made aware of privacy policies and procedures.
Job Description
(For Group DPM) Works with the DPO and DDPO to develop and implement privacy policies and procedures that align with data protection laws and regulations and organisational objectives.
Monitors compliance with data protection laws and regulations by keeping up-to-date with changes in privacy laws and regulations, and communicating any updates or changes to relevant stakeholders within Capita.
Advises stakeholders on privacy-related matters, including risk assessments, data protection impact assessments (DPIAs), and privacy-by-design principles. This will involves working closely with cross-functional teams, including IT, HR, Legal, and Risk and Compliance teams, to ensure that privacy policies and procedures are aligned with Capita’s objectives and implemented effectively.
Provides guidance to relevant business area on best practices for handling personal data,
Conducts privacy training and awareness activities across Capita, including training sessions, presentations, and online resources. This involves developing training materials and working closely with cross-functional teams to ensure that employees understand their obligations under relevant data protection laws and regulations.
Assists the functional/shared service teams by advising on the processing of individual rights requests and resolution of individual complaints.
(For Group DPM) Supports the DPO/DDPO in the implementation of privacy projects and initiatives.
Incident analysis, investigation and reporting
Fulfil Subject Access Requests as required
Monitor Divisional Mailbox
About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.