MI & Data Insights Lead
Job ID: 10112274
Home-Based - GBR
Fixed Term (Fixed Term)
Work From Home
In order to assist in the provision of the DSA Assessment service Capita are looking to recruit a MI & Data Insights Lead.
Job Description
In order to assist in the provision of the DSA Assessment service Capita are looking to recruit a MI & Data Insights Lead.
The MI & Data Insights Lead is responsible for understanding and maintaining a reporting solution to meet the needs of the Assessment as a service Capability, which will serve multiple clients. This individual has an in-depth understanding of BI tools, SQL, SSRS, Power BI, Microsoft Forms, Power Automate and Salesforce with the ability to translate complex business requirements into a high-performing reporting solution and advanced analytic suite for internal and external stakeholders.
Responsibilities
Build, maintain and publish appropriate and to-the-point dashboards which
Ensure that reporting processes are documented.
Collation of Inputs from multiple teams across all areas of the business.
Review processes for obtaining data and review to ensure that this is as robust and efficient as possible.
Manage both internal and external resources, timelines, and milestones across a vertical set of industries.
Advanced SQL skills to be able to write and amend SQL scripts with stored procedures.
Advise on and implement advanced and predictive analytics to further enhance the service provision.
SSRS and SSIS knowledge to understand and support the solution.
About You
Essential skills:
Expert understanding of SQL, Power Query, Power BI & Power Automate
Ability to reverse engineer reports and solutions
Experience with the Salesforce Service Cloud platform and its data structure
Familiarity with Salesforce reporting suite and experience building and utilising Salesforce reports
About DSA (Disability Student Allowance)
Each year, we support around 30,000 university students through comprehensive needs assessments, equipment sourcing, training, and ongoing assistance. Since 2005, Capita has been a trusted name in DSA needs assessments, having empowered over 75,000 students through our Contact Associates brand.
What’s in it for you?
A competitive basic salary
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Reiterate flexible or remote working options if available or highlight if business is open to discussing
Remote or hybrid working depending on your location
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
