Pensions Technical Consultant

Full time

Job ID: 10114233

Home-Based - GBR

Permanent

Work From Home

Posted on
29 September 2025
Apply now

We have an opportunity to join our team as a Technical Consultant for Civil Service Pensions Scheme.

You will deliver in-depth and high standards of policy and technical support to the Cabinet Office, employers, members, internal operational teams and external stakeholders.

This will be achieved by working with the Head of Policy & Technical to meet the team’s objectives as set by the Head of Business Controls.

The role is to monitor and research legislative developments, to ensure that all operational teams are informed of the implications, to engage with project and change initiatives, and to mentor/coach less experienced members of the team.

Job Description

What you’ll be doing:

  • Analyse the impact of legislative and regulatory change.
  • Critically analyse statutory documents.
  • Proactive communications on legislative developments to raise business awareness and planning.
  • Ensure that all materials and communications owned by the Policy & Technical Team are up to date.
  • Identify and recommend improvements in Policy & Technical Team materials.
  • Support on the design and delivery of training sessions to other operational teams.
  • Work effectively with key operational teams for technical delivery.
  • Supporting the Complaints Team with Pensions Ombudsman cases, MP and Cabinet Office escalations.
  • Drafting of relevant content for inclusion in client service delivery reporting.
  • Represent the business externally and positively e.g. professional body events and other channels as appropriate.

What we’re looking for (all essential):

  • Pensions Technical knowledge with Civil Service Pensions Schemes and able to understand and interpret pensions and tax legislation.
  • Able to drive changes and improvements through lessons learned and root cause analysis.
  • Able to support complaints and regulatory disputes in collaboration with the client.
  • Able to contribute to Civil Service and business objectives by providing succinct internal and external summaries and guidance.
  • Networking skills externally and able to contribute to CSPS and Capita external materials, and, as appropriate, industry bodies,
  • Experience working with project teams and contributing pensions technical advice and identifying and controlling risks.

This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.  


https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants 

About Capita Pensions Solutions:

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and support the success of the team. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office.

  • Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you’ll do next:

Choose “Apply now” to fill out our short application, so that we can learn more about you.

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.  Also Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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