Sales Enablement Manager

Key Responsibilities

• Sales Tools & Resources: Own and optimise tools such as reward schemes, gamification platforms, and offer configurators to support sales teams in real-time decision-making.
• Offer Management: Collaborate with commercial teams to develop and communicate compelling offers that align with business objectives and customer needs.
• Salesforce Enablement: Ensure Salesforce is continuously updated with relevant enablement content, tools, and insights to support sales workflows.
• Huddle Packs: Create and distribute engaging huddle packs to support team briefings, product launches, and campaign rollouts.
• Customer Insights: Analyse customer data to generate actionable insights that inform sales strategies and messaging.
• Project & Change Embedding: Lead enablement efforts for new initiatives, ensuring smooth adoption and integration of change across sales teams.
• Training & Onboarding: Support the development of onboarding and ongoing training programmes, ensuring content is tailored to the needs of different sales roles and levels.
• Cross-functional Collaboration: Partner with marketing, commercial managers, and operations to ensure consistent messaging and alignment.
• Performance Analysis: Monitor sales performance/efficiency metrics to identify opportunities for improvement through enablement interventions.
• Strategic Performance Acceleration: Design and implement initiatives that drive measurable improvements in sales productivity, capability, and outcomes — aligning enablement efforts with long-term commercial strategy.

Key Competencies & Required Skills

Candidates must demonstrate the following essential competencies and experience:

• Proven experience in sales enablement, sales operations, or a related commercial role within a B2B environment.
• In-depth understanding of contact centre operations and enablement best practices.
• Proficient user of Salesforce and other communication platforms, with confident hands-on experience.
• Exceptional communication skills, with a strong ability to engage and influence stakeholders at all levels.
• Analytical mindset, capable of interpreting data and translating insights into strategic actions.
• Strong project management capabilities, with the ability to manage multiple initiatives and embed change within complex environments.
• Location requirement: Must be able to work from our Leeds office a minimum of 2 days per week, with flexibility to increase based on business needs

What we hope you’ll do next: 

• Choose apply now to fill out our short application and attach your CV
• If your experience and skills are a match, we will contact you to discuss the role further

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. 

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work