Scheme Event Lead

What you’ll be doing

Key responsibilities:

• To deliver requirements for Scheme Events and Projects (timescales, deliverables, quality, sign off) and to input into the planning process.
• To review the work of Pensions Data Technicians and Senior Pensions Data Technicians and provide feedback and technical support.
• To be responsible for the accuracy and quality of Scheme Events and Projects.
• To correspond and build working relationships with clients, Capita colleagues and other external stakeholders
• To lead on client and project calls for key projects.
• Owns and maintains scheme events calendars.
• Identify and report risks and breaches immediately to line management and/or the Operational Risk & Compliance Department. To maintain RAID logs where appropriate.
• Take ownership of assigned clients’ scheme event calendars and provide progress updates to management and clients and manage delivery.
• Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks.
• To support and assist the management team where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc

Key tasks:

• To lead on the delivery of scheme events and projects for assigned clients.
• Performs data processes, including the following:
  • Running and specifying data extracts from the administration system including bespoke reports.
  • Transforming extracted data or data received into the required format and structure
  • Performing and specifying data uploads to the administration system
  • Building Mail Merge letters
  • Performing bulk calculations in Excel
  • Building and enhancing Excel templates and macros for regular jobs
  • Act as project manager for smaller projects and scheme events
  • Acts as an Subject Matter Expert for large internal change and client projects.  Acts as work stream lead on larger projects

What we’re looking for:

Essential

• Technical pensions knowledge of DB pensions schemes
• Project Management Skills
• Pension administration and work management systems
• Accuracy, attention to detail and quality management
• Excel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).
• Excel – Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.
• Excel - Can import data/text files and use data validation

Desirable

• PMI Qualifications
• Management Skills

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2025 and beyond.

What’s in it for you?

•  23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.  

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .