Senior Business Change Manager

What you'll be doing :

• Strategy - Input to development of business change management strategy and leading on areas of expertise.
• Change Planning & Delivery - Develop and implement change management plans, ensuring that they are aligned with the project plan and are integrated into the overall project plan.
• Managing the budget and resources associated with the change, as well as providing regular updates to senior management.
• Change Needs Analysis - Work with senior stakeholders to define the scope and objectives of business change initiatives.
• Communications & Training - Create and maintain communications plan as it relates to Business Change messaging. Provides content relating to Business Change across area of responsibility. Build and maintain strong relationships with project teams and key stakeholders, managing expectations and ensuring that communication is timely, effective and transparent. Develop and implement effective training and development programs to support the adoption of business change initiatives.
• Business Readiness - Identify, qualify, and manage the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to 'approve/refuse' go live.
• Stakeholder Management - Identify and classify stakeholders, ensures their inclusion in stakeholder engagement plan. Point of contact for senior stakeholders, providing regular progress updates, highlighting any issues or risks that need to be addressed.

What we're looking for :

• Experience in developing and implementing change management frameworks and methodologies.
• Strong analytical skills with the ability to develop data-driven insights and recommendations.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent stakeholder management skills, with the ability to build strong relationships with senior stakeholders.
• Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences at all levels of the organisation.
• Strong leadership skills, with the ability to lead and motivate and influence cross-functional teams.

About HAAS

The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita.

What’s in it for you?

• A competitive salary of up to £65,000 dependent on experience

• 25 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Access to the Headspace app for you and up to 5 family or friends.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.