Senior Procurement Analyst
Job ID: 10114465
Pune
Permanent
Hybrid
As a Senior Procurement Analyst, you will:
• Work as a part of a team focused on operational procurement delivery, including competitive tendering, supplier onboarding, and supplier compliance.
• Ensure procurement processes are executed efficiently and in alignment with Capita’s sourcing policies and governance frameworks.
• Support strategic sourcing teams by providing data analysis, and supplier performance feedback.
• Champion supplier relationship management practices, ensuring consistent engagement and performance monitoring with customer related contractual commitments.
• Foster a culture of continuous improvement, knowledge sharing, and professional growth.
• Collaborate with category managers and divisional stakeholders to ensure procurement operations support broader business goals.
Job Description
Overview
As part of Capita’s ongoing transformation and commitment to procurement excellence, the Senior Procurement Analyst will work as part of a high-performing team responsible for delivering competitive tenders, managing supplier relationships, and ensuring the continuity of operational procurement support across Divisional requirements. Working as part of a centralised shared services team to enable greater efficiency, consistency, and scalability across the function.
This role is pivotal in supporting strategic sourcing activities, maintaining supplier performance standards, and embedding best practices across procurement operations. You will be instrumental in developing team capabilities, driving continuous improvement, and ensuring procurement operations align with Capita’s global procurement strategy.
Key Accountabilities
- Manage end-to-end tendering processes (RFIs, RFPs, RFQs), ensuring transparency, competitiveness, and compliance in alignment with agreed customer SLAs.
- Monitor and maintain procurement operational KPIs, dashboards, and reporting mechanisms.
- Support supplier performance reviews and risk assessments in collaboration with category leads.
- Drive process improvements across procurement operations, leveraging technology and automation where applicable.
- Work to identify and deliver cost optimisation and benefits realisation initiatives supporting the function’s core objectives.
Key Activities
- Execute and manage core procurement processes with structured documentation and stakeholder alignment for transactional quoting.
- Maintain supplier databases, contract repositories, and compliance records in alignment with our supplier management framework.
- Conduct supplier performance tracking and escalate issues as needed.
- Facilitate procurement training and onboarding for new team members and stakeholders.
- Collaborate with functional teams to ensure procurement operations meet audit and regulatory requirements.
- Support procurement transformation initiatives, including process standardisation and digital enablement.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.