Solution Consultant

What you’ll be doing:

• Lead a solution workstream for bids, producing high-quality solution artefacts that are innovative, underpinned by best practice, operationally viable, cost-optimised, and designed to impress the customer.

• Conduct research and analysis of stakeholders, competitors, markets, demographics, locations, people, processes, and technology to inform senior-level discussions, create tailored solutions, influence decision-making, and differentiate Capita’s offering.

• Identify the solution components needed to meet customer needs, evaluating options and selecting the most appropriate approach based on evidence, research, and analysis.

• Deconstruct, scope, and articulate solution design work packages to be delivered individually or delegated to team members through iterative development, while monitoring and managing third-party contributions as needed.

• Influence and challenge internal and external stakeholders, including third parties, to ensure the solution is innovative, viable, and appropriately costed in line with the win price.

• Manage and mitigate risks, assumptions, issues, dependencies, and opportunities (RADIO).

• Collaborate with the Bid Manager and Sales Lead to ensure solutions are costed, assured, agreed, and signed off through appropriate bid, operational, and commercial governance processes.

What we’re looking for:

Essential skills and experience

• Previous experience in a pre-sales role

• A strong understanding of public sector markets (central/local government, NHS, education sector etc…)

• Proven experience across the whole solution lifecycle

• Leadership skills and experience

Desirable skills and experience

• A project or programme management qualification

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.

We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.

A publicly listed business with adjusted revenue of £2.6bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders

About Capita Public Service Growth

Capita Public Service is an essential partner to the Public Sector. With over 40 years' experience, we partner with over 500 government and public bodies to tackle society's biggest challenges across Central Government, Local Public Service and Defence & National Preparedness. To support our stated ambition to be the Public Sector's go-to partner, the business has recently announced the creation of a new specialist internal function that brings together critical sales and sales enablement under a single leadership: a Win Centre of specialist integrated pursuit capability, delivered alongside Growth Strategy, Marketing, Products, Propositions & Solutions, Transactional Sales and Sales Operations.

What’s in it for you?

• A competitive basic salary of up to £60,000 dependent upon experience

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• Primarily home based role with some travel to client sites when needed (this will be expensed)

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com