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12 jobs found

Inbound Sales Team Manager

  • Job ID: 10095810
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 12 April 2024
Job description:

The Outbound Sales Team Manager will be responsible for managing a team of telesales agents by assigning responsibilities, scheduling, coaching, developing, motivating and training, ensuring the telesales team consistently meets and exceeds sales performance goals and requirements. The success of the Team Manager will be judged by the consistency of the team in achieving and overachieving on targets.

CSR Advisor

  • Job ID: 10093941
  • Fundamental Framework
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 10 April 2024
Job description:

Capita is an equal opportunity and disability confident employer. This is a key and exciting full-time role within our Eircode customer service contract. This role will suit an ambitious, self-motivated, meticulous and quality focused person. As part of a small team it’s a hands-on role that offers the successful applicant a variety of opportunities and responsibilities ranging from dealing with incoming calls and emails to direct client engagement. From ensuring customer service quality and excellence to expressing ideas for process & continuous service improvement. The role may develop in the future to include a mentoring role & working more closely with internal and external stakeholders. The successful candidate will work a hybrid model combining working from home with one or two days a week in the office. Full training will be provided from the Clonakilty office. Working hours 09.00 to 17.00 Monday to Friday. Salary 24k.

Team Leader

  • Job ID: 10097023
  • Customer Service Delivery
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 10 April 2024
Job description:

The Team Manager will be responsible for managing a team of customer service agents by assigning responsibilities, scheduling, coaching, developing, motivating and training, ensuring the team consistently meets and exceeds performance goals and requirements.

Outbound Sales Agent – Hybrid in Little Island

  • Job ID: 10098067
  • Fundamental Framework
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 10 April 2024
Job description:

Capita Ireland are recruiting for experienced Sales Agents to join our vibrant office in Little Island, Cork. We offer a blended office & home working model. Join us for a dynamic hybrid role in our lively Little Island office, located Little Island, 2 Eastgate Road, Little Island, T45 EK50. You’ll enjoy the best of both worlds, working remotely and collaborating in person with your team around 2 days per week.

Customer Service Advisor

  • Job ID: 10096913
  • Customer Service Delivery
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 04 April 2024
Job description:

Capita Ireland is looking for a Customer Service Representative to support our team, providing fantastic customer experience on all interactions, leaving a lasting impression. To ensure that customer issues and concerns are answered efficiently and effectively, you will be supported with extensive training, so that we can help you build the knowledge and skills required to do the role. This is an Agricultural Call Centre position which it would benefit to have a general knowledge of agriculture and previous call centre experience.

Irish Speaking Customer Service Representative

  • Job ID: 10096966
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 04 April 2024
Job description:

Location: Office (Cork) and home-based. Fully remote working may also be considered. Working hours: Full Time, 40 hours per week, Monday – Sunday, shift patterns between 8am-8pm Salary: 26,832 EUR Capita Customer Solutions is looking for a fluent Irish Speaking Customer Service Representative to support our team, providing fantastic customer experience on all interactions, leaving a lasting impression. To ensure that customer issues and concerns are answered efficiently and effectively, you will be supported with extensive training, so that we can help you build the knowledge and skills required to do the role.

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