Job description:
Our Vision is for Capita Learning Experience to be a world class digital learning partner for our clients. This allows us to improve our clients’ organisational capability and jointly deliver better business outcomes for them. To achieve this, we need to be agile and focus on delighting our clients and invest in our Learning capability. We are organised through two teams:
Our CLIENT team is our primary presence in the marketplace. They drive growth, understand, and delight our customers, find and manage new strategic partners and are responsible for ensuring we deliver against our customers’ needs whilst achieving the right level of return.
Our DELIVERY team push the boundaries on our learning products and services, ensuring that every single learning intervention has been designed to (at least) deliver against customer needs and business outcomes.
The teams collaborate seamlessly. The CLIENT team identifies and shapes our client needs. The DELIVERY team translates these needs into a service, programme and business outcome and ensures flawless delivery.
The Quality Assessor is responsible for assessing the quality of produced digital assets in line with pre-defined quality procedures and assessment tools.
