Delivering the intelligent technology that retailers need to bring the virtual high street alive

By combining industry-leading augmented reality technology with our latest conversational artificial intelligence tool, we’re helping retailers to take their customers on a new digital buying journey.

Together, these technologies enable customers to find the perfect product on your website, and then to see it live in their own environment with the help of their smartphone. They can enjoy the same kind of engaging and easy shopping experience as they do in a physical store – confident in their purchases – while you increase sales conversions, reduce your costs and stock, gain valuable customer data and create richer marketing insight into new customer segments.

There’s no denying the role that technology such as augmented reality and conversational AI can play in getting retail moving again after the pandemic, especially now that it is poised to be a ubiquitous feature for most smartphone users.

At Capita, we have the right relationships with industry-leading technology companies – plus our own technological expertise and innovative thinking – to develop and implement a unique solution for you that delivers a completely automated and engaging sales experience that requires minimal effort from you and your customers.

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Person using augmented reality for shopping

The future of online shopping is here

The biggest challenge every retailer is facing is how they can engage more with their customers to drive sales revenue.

In our latest webinar, Alan Linter, Digital Innovation Director at Capita and Michael Valdsgaard, CEO of London Dynamics, discuss the future of retail, and how AR and conversational AI can combine to create a new, unique, engaging and valuable e-commerce experience – for retailers and their customers.

Watch webinar

How can we help your organisation?