Around the clock customer service support for citizens

Local authorities, housing associations and other public sector providers must ensure that around the clock customer service is available for citizens who need urgent support.

Emergency homelessness, social services support, dangerous structures, environmental health and emergency highway issues, to name a few, all require immediate attention and guidance.

You can access our large pool of highly skilled and experienced customer service agents, via a variety of frameworks, to deliver a personalised out-of-hours service to customers whenever they need it. 

Our agents are trained specifically to handle public sector out of hours service requirements and processes.