Transforming the pace and quality of local authority planning
➥ hours of planning resilience support delivered every month
Hear from our customers
The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressure.
How it works
We provide flexible on-site and off-site solutions that can be dialled up or dialled down as required.
Blended service delivery
We are also able to split our resources between our dedicated planning hubs as well as being onsite to complete essential tasks working with your teams. This option best suits authorities looking to maintain high levels of productivity.
Our four key service areas
ResponsEye: enabling planning officers to complete inspections remotely
Our ResponsEye solution enables planning officers to complete inspections remotely by allowing applicants and agents to live video stream in real-time, directly to a planning officer, easily and securely from their smartphone during site inspections.
With increasing demands on local authorities, site inspections can be time consuming with planning officers often required to travel large distances between sites. ResponsEye makes inspections fully remote and more efficient.