Mortgage software services

Innovative, flexible mortgage software to transform customer experience and boost performance.
Rows of houses

Technology which makes the complex simple

In the competitive world of the mortgage industry, lenders need every advantage as they strive to be the first choice of homebuyers. You need to be able to offer the best possible customer experience, alongside streamlined, efficient servicing.

Our solutions feature the latest customer-focused technologies such as digital consumer propositions and a broker web portal, incorporating the latest mortgage product innovations such as lending at retirement age, equity release, help-to-buy and buy-to-let. And we invest heavily to ensure we comply with all relevant legislation, regulation and voluntary codes of practice.

We offer services that cover the full mortgage lifecycle, delivering results for clients across performing and non-performing assets. Our focus is on striking the right balance between service improvement and revenue risk by creating efficiencies and taking responsibility for business outcomes. We work with high street banks, building societies and other lenders to provide:

  • primary, special, master and back-up servicing
  • third party mortgage servicing
  • due diligence and portfolio services
  • loan origination and underwriting
  • facility agent
  • account and arrears management
  • securitised mortgage book management.

Key benefits

01

Improving customer satisfaction and loyalty with a streamlined journey

Our mortgage sales, origination and administration products are tailor-made to improve every process at every stage of the customer lifecycle. A customer-friendly interface ensures a simple, engaging multi-channel journey. Alerts make it easy to track the status of applications, with quicker responses for customers.

02

Boosting productivity and removing risk with automation

Behind the scenes, seamless workflows and integration with lender back-office systems transform the efficiency of operations to optimise productivity and minimise costs.  From application to completion, the process is fully automated, removing manual workflows and human error from sales and originations, enabling advisers to achieve more in less time, including being able to produce a mortgage offer within 20 minutes of logging in.

03

Helping you stand out in a dynamic, constantly changing market

By partnering with us, you benefit not only from being able to choose the services you need from our end-to-end mortgage capability, but also from the most forward-thinking mortgage technology team, to support you in leading the way as the lender of tomorrow. Because we prioritise research and development, we can act quickly to meet the evolving needs of consumers and ensure compliance with the latest regulations.

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