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Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Get in touch - decentralised finance Home Your industry Financial services Get in touch - decentralised finance All the fields marked * are mandatory. First name Last name Job title Company Email I consent to receiving marketing and sales communications from Capita and its subsidiaries No Yes I've read and agreed with Capita's privacy notice. View the privacy notice CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Our related insights Advisory services Consumer electronics Insurance Mortgages Pensions industry Retail Retail banking Telecoms, media & tech Travel & leisure Utilities Water Business growth Digital & technology Pensions How the UK’s bold pension fund pledge is shaping the future of investment in high growth companies Pete Budge Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment. 25/08/2023 5 Min reads Insight Retail banking Artificial intelligence Business growth Customer experience Digital & technology Our thinking Can ‘affordability and finance first’ take the pressure off financing and leasing cars? Harish Naidu The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase. 21/07/2023 5 mins read Insight Advisory services Central government Charities Consumer electronics Critical national infrastructure Defence Education Employability Health Housing Insurance Justice & policing Local government Mortgages Public services Retail Retail banking Telecoms, media & tech Travel & leisure Utilities Water Welfare Learning & development Responsible business Social value Our thinking Closing the skills gap: How apprenticeships can level-up your workforce Capita The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career. 20/09/2022 5 mins Insight Central government Consumer electronics Housing Insurance Local government Mortgages Public services Retail Retail banking Telecoms, media & tech Travel & leisure Utilities Water Collections Customer experience Data and analytics Digital & technology Vulnerability Our thinking Delivering service with sincerity to vulnerable customers Capita Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers. 06/09/2022 2 mins read Insight Retail banking Artificial intelligence Customer experience Data and analytics Digital & technology Our thinking Motor finance: data can give drivers the connectivity they crave Aps Ajit We consider how financial providers can find success in the motor finance industry by harnessing data and becoming indispensable for connectivity in drivers’ everyday lives. 23/08/2022 4 Min reads Insight Mortgages Retail banking Artificial intelligence Automation Collections Customer experience Data and analytics Digital & technology Vulnerability Our thinking Banks can still do more to make sure customers reach the right people Aps Ajit Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report. 17/08/2022 3 Min reads Insight
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