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      The people factor: The impact of skills and labour shortages on public sector estates
      We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector.
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      Digital transformation in public estates: Smarter assets, better outcomes
      Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management.
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      Capita signs Armed Forces Covenant in Tower of London ceremony as part of its commitment to Armed Forces personnel
      As part of its commitment to Armed Forces personnel, Capita has reaffirmed its pledge to the Armed Forces Covenant.
      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
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      Featured news

      Capita signs Armed Forces Covenant in Tower of London ceremony as part of its commitment to Armed Forces personnel
      As part of its commitment to Armed Forces personnel, Capita has reaffirmed its pledge to the Armed Forces Covenant.
      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      View more
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      Featured news

      Capita signs Armed Forces Covenant in Tower of London ceremony as part of its commitment to Armed Forces personnel
      As part of its commitment to Armed Forces personnel, Capita has reaffirmed its pledge to the Armed Forces Covenant.
      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      View more
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      Featured news

      Capita signs Armed Forces Covenant in Tower of London ceremony as part of its commitment to Armed Forces personnel
      As part of its commitment to Armed Forces personnel, Capita has reaffirmed its pledge to the Armed Forces Covenant.
      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      View more
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How our AI solutions are helping our clients to achieve more

Artificial intelligence

Corporate information

Customer experience

Digital & technology

Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution

Capita
Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
11/06/2025
3 Mins read
News
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Artificial intelligence

Corporate information

Digital & technology

Capita launches AI Catalyst Lab to drive AI adoption across operations and transform client outcomes

Capita
Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.
26/02/2025
3 Mins read
News
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Artificial intelligence

Corporate information

Capita agrees partnership with GetVocal AI to drive improvements in customer experience for clients

Capita
Capita has announced a partnership with GetVocal AI, a cutting-edge startup specialising in next-generation AI phone agents.
29/01/2025
2 Min read
News
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Artificial intelligence

Corporate information

Digital & technology

Learning & development

Capita’s Fire Service College opens AI-powered technology suite to support training firefighters

Capita
Capita’s Fire Service College (FSC) has opened a new Immersive Skills Lab created to support practical and collaborative firefighter training and skills development.
16/01/2025
3 Mins read
News
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Artificial intelligence

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Digital & technology

Capita appoints Chief AI and Product Officer

Capita
Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.
23/10/2024
2 Min read
News
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Artificial intelligence

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Digital & technology

Capita advances approach to next-generation AI with Microsoft

Capita
Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth.
29/07/2024
2 Mins read
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