CXM services in 2024: Four major industries and how they delight customers In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies. Read more
The role of outsourcing in care provision We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale. Read more
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Capita extends smart meter licence contract Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform.
Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 Capita identified as a ‘Major Contender’ in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024
Newsroom Home Newsroom Search by keywords and/or using the filtering options Industry Advisory services Central government Charities Consumer electronics Critical national infrastructure Defence Education Employability Health Housing Insurance Justice & policing Local government Mortgages Pensions Public services Retail Retail banking Telecoms, media & tech Transport Travel & leisure Utilities Water Welfare Topic Artificial intelligence Augmented reality Automation Business growth Citizen experience Climate change Collections Corporate information Customer communications & digital services Customer experience Cyber security Data and analytics Digital & technology Grants Internet of things Learning & development Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Smart cities Social care Social value Vulnerability Workforce development Smart cities Clear filter Showing 10 search results Digital & technology Smart cities Capita extends smart meter licence contract Capita Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform. 23/09/2024 2 Mins read News Central government Critical national infrastructure Public services Corporate information Digital & technology Smart cities Social value Company news Public sector workers give Scottish Wide Area Network record high satisfaction score Capita The Scottish Wide Area Network (SWAN) has been given a record high satisfaction score for 2021, with 98% of public sector respondents saying they are satisfied with the network compared to 94% in 2020. 28/02/2022 4 Mins read News Central government Critical national infrastructure Public services Corporate information Digital & technology Smart cities Social value Newsroom Company news Scottish Wide Area Network reports 94% satisfaction score for public sector users This year’s survey of public sector workers using the Scottish Wide Area Network (SWAN), administered by Capita, shows that 94% are satisfied overall, an improvement on last year’s 92% score. 01/04/2021 2 minutes News Central government Critical national infrastructure Public services Corporate information Digital & technology Smart cities Newsroom Company news Scottish Wide Area Network continues to deliver digital transformations with multiple contract renewals Capita plc has secured 17 contract renewals on the Scottish Wide Area Network (SWAN), a framework that delivers a single shared network infrastructure across Scotland’s public sector. 09/09/2020 3 mins read News Central government Education Corporate information Smart cities Newsroom Insights Scottish citizens ready to embrace digital technology in the ‘smart classroom’ Capita New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity. 12/03/2020 5 mins read News Central government Local government Corporate information Digital & technology Smart cities Newsroom Company news Scottish citizens want local councils to embrace digital tech and build smarter cities Capita Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN). 03/12/2019 4 mins read News Pagination Current page 1 Page 2 Next page Next › Last page Last »