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      Transforming public sector estates for financial sustainability
      Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services.
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      Revive the financial services experience through smarter customer journeys
      We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.
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      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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      Featured news

      Trading update for the five months ended 31 May 2025
      We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
      Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution
      Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
      View more
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Three Capita leaders named in global 2022 Empower Ethnic Minority Role Model Lists

Capita
Kathy Quashie, Chief Growth Officer, Aimie Chapple, CEO Of Capita Experience, and Eileen Lewis, Performance & Development Officer, have all been recognised in the Empower Ethnic Minority Role Model Lists.
23/05/2022
3 Mins read
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Still a lot more to do on our gender pay gap

Capita
In April 2022, as we share our updated gender pay gap data, we continue to acknowledge that our gap is not satisfactory. However, as we said following International Women’s day (LINK) – we don’t shy away from this; we are aware and transparent about the gap, our reasons for having one, and what we’re doing about it.
04/04/2022
5 mins read
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Capita: Ukraine Update

Capita
Following the Russian state’s invasion of Ukraine, which Capita deplores and condemns, the Ukrainian people continue to experience unimaginable horrors.
03/03/2022
1 Mins read
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Health and wellbeing award for Capita

Capita
Capita has been recognised for its work to improve the health and wellbeing of colleagues working in its North Tyneside partnership.
09/02/2022
3 Mins read
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Tackling digital exclusion with the Digital Futures Project

Capita Local Public Services, together with Young Westminster Foundation and Westminster City Council, delivered the Digital Futures Project to tackle digital exclusion during the Covid-19 pandemic and associated lockdown from March 2020.
28/06/2021
3 mins read
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Capita and Good Things Foundation announce partnership to tackle England’s digital divide

Today, Capita plc (Capita) and digital inclusion charity, Good Things Foundation, are announcing their new partnership to help regional leaders across England tackle the digital divide in their communities.
10/05/2021
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