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      AI is fast, but is it fair? How leaders can tackle bias by design
      We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation.
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      Adolfo Hernandez shares his top five life lessons with Jack Parsons on My Duvet Flip
      The newest episode of My Duvet Flip, the UK’s leading career show hosted by Jack Parsons, features a powerful conversation with our Group CEO, Adolfo Hernandez.
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      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
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Customer experience

Celebrating top talent in South Africa

Capita
Capita South Africa colleagues were well represented at the Cape BPO Awards with five finalists and three winners recognised as business process outsourcing top achievers.
02/11/2023
1 Mins read
News
Houses_GettyImages-1401493628

Central government

Public services

Customer experience

Capita Ireland extends Eircode contract

Capita
Capita has extended its contract with the Department of the Environment, Climate and Communications (DECC) to operate Eircode, the National Postcode System in Ireland.
01/11/2023
2 Mins read
News
Selborne banner

Defence

Learning & development

Workforce development

RUSI & Capita report on modernising defence training

Capita
New analysis conducted by the Royal United Services Institute (RUSI) with Capita – “Goodbye Mr Chips?” looks at modernising defence training for the 21st century.
31/10/2023
3 Min reads
News
Navy-200017284

Defence

Capita-led Team Fisher completes final milestone of Royal Navy modernisation contract

Capita
Team Fisher, the Capita-led consortium driving the Royal Navy training transformation, has completed the final milestone set out in its original contract.
02/10/2023
4 mins read
News
person at home

Central government

Public services

Capita signs contracts to deliver Functional Assessment Service

Capita
Capita has signed contracts to deliver FAS assessments for the Department for Work and Pensions (DWP) and for the Department for Communities (DfC).
21/09/2023
2 Min reads
News
Education - Teacher in the classroom with students

Education

DfE appoints 5 additional Flexible Working Ambassador multi-academy trusts and schools to work with Capita

Capita
Department for Education (DfE) has appointed 5 further Flexible Working Ambassador Multi-Academy trusts and schools (FWAMS).
20/09/2023
2 mins read
News

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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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