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      AI is fast, but is it fair? How leaders can tackle bias by design
      We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation.
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      Adolfo Hernandez shares his top five life lessons with Jack Parsons on My Duvet Flip
      The newest episode of My Duvet Flip, the UK’s leading career show hosted by Jack Parsons, features a powerful conversation with our Group CEO, Adolfo Hernandez.
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      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
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Central government

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Public sector workers give Scottish Wide Area Network record high satisfaction score

Capita
The Scottish Wide Area Network (SWAN) has been given a record high satisfaction score for 2021, with 98% of public sector respondents saying they are satisfied with the network compared to 94% in 2020.
28/02/2022
4 Mins read
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Capita announces five-year extension to TV licensing contract

Capita
Capita plc (‘Capita’) today announces it has secured a five-year contract extension to continue to administer the TV licence fee in the UK.
17/02/2022
3 Mins read
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Health and wellbeing award for Capita

Capita
Capita has been recognised for its work to improve the health and wellbeing of colleagues working in its North Tyneside partnership.
09/02/2022
3 Mins read
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Capita awarded finance services contract expansion by London Borough of Bexley

Capita
London Borough of Bexley has expanded its contract with Capita plc (Capita) to include transactional finance services.
07/02/2022
3 Mins read
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Capita Pension Solutions and Intellica partner on data analysis ahead of pensions dashboard launch

Capita
Capita Pension Solutions and Intellica have extended their existing partnership to include data analysis for the forthcoming pensions dashboard. This follows the successful delivery of their market-leading data analysis solutions for pension schemes.
04/02/2022
3 Mins read
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Capita appoints three new managing directors to Customer Experience division

Capita
Capita has appointed three new managing directors to its Capita Experience division. The new hires report directly to the CEO of Capita Experience, Aimie Chapple, and will lead Capita’s growth in its financial services, telco, media and technology markets in the UK and internationally.
03/02/2022
4 Mins read
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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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