Our organisation

We're made up of three divisions:

Capita Public Service

Provides consultancy, applied digital transformation and Business Process as a Service to improve the productivity of government operations and the citizen experience of public services. The division is focused around five verticals in Government where it has particular expertise and scale: Education & Learning; Local Public Services; Health & Welfare; Defence, Security & Fire; and Central Government, Justice & Transport.

Capita Experience

We are experts in designing, transforming and delivering frictionless experiences for the Life Moments that really matter. Our focus is on chosen industry verticals: Telecoms, Media & Technology; Retail & Consumer Products; Energy & Utilities; Government & Transport and Financial Services.

Capita Portfolio

An expanded portfolio of valuable but non-core businesses. The division’s businesses are grouped in the following pillars: People; Property; Technology; Software; Public; Travel and Fera.

For a full listing of our capabilities and expertise, please click here.

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Our approach

We deliver innovative solutions – to simplify the connections between businesses and customers, governments and citizens.

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Our values

At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.

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Capita careers

Helping people unlock their value and potential, giving them access to a huge range of opportunities.

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Our people

Capita has over 52,000 talented and passionate employees, committed to delivering better outcomes for our clients. And we're a company going through our own transformation – we're improving, growing, developing and putting our people first.

Responsible business

We’re committed to being a truly responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

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Our News

Local government
Public services
Customer experience
Local government
Capita secures extension to Barnet Council contract
Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
3 Min reads
Responsible business
Company news
Capita launches first employee leadership council
Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.
3 Min reads
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