Capita at a glance

Capita is a consulting, transformation and digital services business, delivering innovative solutions to transform and simplify the links between businesses and customers, governments and citizens.
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Our organisation

We're made up of three divisions:


Developing and delivering specialist application software and wider solutions for education, local government, public safety, utilities, transport, consulting, legal and payments.

Government Services

Delivering and transforming technology-enabled business services, including the operation of large, complex contracts. We’re also providing support services such as revenues, benefits and back-office processing, IT, HR, finance to local authorities, education and health organisations.

People Solutions

Providing a full suite of HR offerings across the employment life cycle, including recruitment process outsourcing, learning process outsourcing, HR service (including payroll), pensions and benefits administration.

Technology Solutions

Providing end-to-end enterprise IT services and solutions focused around digital transformation and innovation; core platforms, cloud, hosted and on-premise and services; LAN and WAN connectivity solutions; and professional services – advising and running IT solutions for our customers, testing, data consulting and cybersecurity.

Customer Management

Delivering multi-channel customer engagement services, primarily to the telecommunications, retail and utility sectors. We also provide remediation, complaints management and collections services, including TV Licensing.

Specialist Services

Sixteen businesses, mostly standalone, delivering a range of services, including life insurance, insurance services, mortgage services, collections, Optima, travel and events, Evolvi, real estate, infrastructure, AXELOS, Fera, managed print, hardware reselling and enforcement.

Our people

Capita has over 61,000 talented and passionate employees, committed to delivering better outcomes for our clients. And we're a company going through our own transformation – we're improving, growing, developing and putting our people first.

Responsible business

We’re committed to being a truly responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

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Our approach

We deliver innovative solutions – to simplify the connections between businesses and customers, governments and citizens.

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Our values

At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.

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Capita careers

Helping people unlock their value and potential, giving them access to a huge range of opportunities.

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