There’s still life in the bricks and mortar bank branch
More than a third of consumers have said it is very important to them that their bank has branches they can visit should they need to.
3 Min reads
Why we get school admissions day right, every time
Our admissions software for local education authorities successfully processed 538,000 school applications in England in 2022 – over 45% of all made in England.
4 Mins read
This report looks at how organisations can embrace neurodiversity as part of the DE&I agenda, and incorporate strategies to educate employees.
1 Min reads
Consumer Duty: being your best for your customers
Consumer duty will fundamentally change the way that financial services customers are served. But is your firm as prepared as it could be?
Budget 2023: public sector resilience is key to productivity
With the UK economy in fragile position, investment in resilience is essential to enable local authorities to weather the inevitable storm that lies ahead.
3 Min reads
Spotlight: customer experience during the cost of living crisis
When reality bites, we find ways to bite back
We recently held another stimulating discussion in our series of events tracking the cost-of-living crisis, its effects and what actions businesses are taking. Read the article to find out what these are, and learn about current trends.