Capita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
Read moreCapita’s Nick Parker introduces our session on sustainability in social care, emphasizing the importance of practical tips and insights for improving organisational sustainability in social care.
Our panel of experts, Kate Ward from HC-One, Lucy Corner from Cornerstone Care, and Fiona Brazill and Nick Parker from Capita, explore how to cut down on energy use and carbon emissions while still providing first-rate care. With care service costs on the rise, they emphasise the growing importance of finding sustainable solutions that don’t compromise quality and tackle the big question: Can we go green and save money at the same time?
The webinar covers the following topics:
Reducing energy and carbon emissions:
Cost savings through sustainability:
Impact of sustainability on care costs:
Improving care with sustainable practices:
Future trends and challenges:
You can watch a recording of the webinar ➥
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