green mortgages

Financial and banking

What are green mortgages and are they too good to be true?


Customer experience

The mortgage industry must take advantage of technology

Financial and banking

Financial and banking

Technology as an enabler for the mortgage customer’s journey

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Customer experience

Retail customer experience trend report: Exceeding expectations

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Local government

A guide to resilience for local government



What new skill sets should retail be cultivating in 2022?

Cyber security - hacker

Cyber security

The world has changed… time to take stock and simplify your cyber security

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Customer experience

Turning noise into insights with social listening



How retailers are using tech to bring back the joy of shopping

Customer Service

Customer experience

Will customers really pay more for better customer service?

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Local government

Disrupting estates and facilities management

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Supporting teachers to make a difference in disadvantaged schools


Central government

Upskilling for the future: Solving the productivity problem



How the public sector can protect itself from PFI contract expiry

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