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Financial services

Artificial intelligence

Customer experience

Digital & technology

Marking a CX milestone in South Africa: one year at Mutual Park

Capita
As we approach the 13th anniversary of Capita in South Africa, we celebrate another milestone – one year since we established at Mutual Park in Cape Town.
2 mins read
Insight
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Education

Property and infrastructure

Optimising public sector estates in education

Claire McAnulty
We explore how strategic estate management helps UK schools boost safety, cut costs, and support net zero goals through smart, sustainable solutions.
5 mins read
Insight
Local government-office image

Central government

Defence

Education

Health

Housing

Justice & policing

Local government

Public services

Transport

Climate change

Placemaking

Property and infrastructure

Resilience

Digital transformation in public estates: Smarter assets, better outcomes

Darren Howe
Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management.
6 Mins read
Insight
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Education

Local government

Free webinar replay: Sustainable workforce solutions in education

Capita
Free webinar replay on teacher recruitment and retention challenges, workforce sustainability, and the role of data insights.
2 mins read
Video
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Central government

Defence

Education

Health

Housing

Justice & policing

Local government

Public services

Transport

Climate change

Placemaking

Property and infrastructure

Resilience

The people factor: The impact of skills and labour shortages on public sector estates

Stephen Ottewell
We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector.
6 Mins Read
Insight
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Health

Public services

Citizen experience

Digital & technology

How can we unite to transform health and social care services with virtual health management?

Kathryn Phillips
We explore how collaboration and digital innovation can support integrated services, better outcomes, and patient-centred care.
6 mins read
Insight

Spotlight: customer experience during the cost of living crisis

When reality bites, we find ways to bite back

We recently held another stimulating discussion in our series of events tracking the cost-of-living crisis, its effects and what actions businesses are taking. Read the article to find out what these are, and learn about current trends.

Read our 'Reality bites' article
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