Client meeting

Financial and banking

Going long: The sustainability of local government finances in the 2020s


Insight-Achieving agility in financial services through putting the customer first

Environmental

Public sector property decarbonisation: how to secure the funding you need


London skyline

Utilities

Risks to the supplier of last resort


business associates putting their ideas on flipchart

Central government

Making public sector productivity practical


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Central government

Five steps to kickstart the decarbonisation of local authority estates


dashboard-digital-tablet

Pensions

Pensions Dashboard - It’s not far away!


Looking at financial statements

Financial and banking

Will your collections teams be leaving customers out in the cold this winter?


man-using-tech

Future of experience

Are you ready to support your telecoms agents as customers become less forgiving?


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Utilities

COP26: How can organisations and their customers make a difference?


Lady discussing finances on the phone

Customer experience

We are facing a new debt cycle. An empathetic collections response is vital


Employer working from home on finances

Customer experience

Customer experience and the Consumer Duty – are you ready?


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Customer experience

Can telcos deliver the ecosystem to monetise 5G and IoT?


Banking

Financial and banking

Streamlining the home buying experience with a customer-centric approach


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