Home Our company Our thinking Our thinking Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Customer experience Flexible “Goldilocks” CX: AI and automation to make humans smarter Government Five ways to maximise the community benefits of a successful property development partnership Central government Meeting citizens’ changing needs with continuing digital transformation Education The future of education a year on Insights Reflecting on the first anniversary of the murder of George Floyd Central government Building back smarter Government New report: 7 steps to unlock the value of public sector knowledge assets Institute Get ready for the next era of work Government CIPFA joins Capita to shine a light on inefficiencies in provision of grants into local government Customer experience Growing customers’ lifetime value (CLV) through digital experiences via a platform approach Customer experience Are we seeing the end of the back office? The innovator’s guide to the digital customer experience Cloud How the cloud can unlock exponential innovation in your business Institute Government can rise to the challenges ahead Government Can local government really continue at this pace? Central government From the workplace to the frontline: learning the lessons of disability dialogue Institute Financial services finds another gear First page « First Previous page ‹ … Page 2 Current page 3 Page 4 … Next page › Last page Last » Our work GovernmentDelivering state-of-the-art entertainment through expert project management Central governmentHarnessing the power of innovative partnerships to improve outcomes GovernmentHelping vital businesses survive the pandemic with efficient grants payments Customer experienceMaking customers’ lives easier by simplifying and personalising their experience DefenceCapita and the Royal Navy – Instilling the right culture from day one GovernmentDelivering smoother journeys through better road management Read more Latest news Company newsCapita joins forces with Filtered to scale content intelligence and smart skill building for employees Company newsMerger of Education Software Solutions and ParentPay Company newsCapita signs contract with Virgin Money to deliver a best-in-class mortgage experience Company newsPay360 announces partnership with legal technology firm LFS to digitalise payment and ID checks Company newsCapita secures £27m contract extension with Central London Community Healthcare NHS Trust Company newsTackling digital exclusion with the Digital Futures Project Read more
