Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

People and culture

Championing employability in the post-Covid world


Transport

Changing citizen behaviours successfully for healthier outcomes


Procurement

Capita features in CIPS’ Supply, Support and Sustain series


Customer experience

Rethinking collections as a lever to drive loyalty for the telecoms industry


Human resources

Re-imagining HR: Decoding the new normal


Utilities

Consumer 2.0: the next generation


Transformation

The power of resilience in the face of disruption


Institute

The great opportunity? podcast episode 4: Government & defence


Customer experience

Now, more than ever, it’s time to put people first


Insurance and pensions

Why we should all be resolving to up our pensions game in 2021


Cloud

Capturing your cloud assets