Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

People and culture

Championing employability in the post-Covid world


Changing citizen behaviours successfully for healthier outcomes


Capita features in CIPS’ Supply, Support and Sustain series

Customer experience

Rethinking collections as a lever to drive loyalty for the telecoms industry

Human resources

Re-imagining HR: Decoding the new normal


Consumer 2.0: the next generation


The power of resilience in the face of disruption


The great opportunity? podcast episode 4: Government & defence

Customer experience

Now, more than ever, it’s time to put people first

Insurance and pensions

Why we should all be resolving to up our pensions game in 2021


Capturing your cloud assets