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Education

Revolutionising real-time data sharing with Stoke-on-Trent

Stoke-on-Trent shares real-time data seamlessly across departments and systems with our Single View software for efficient decision-making and quality services.


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Employability

Providing innovative, efficient digital talent to transform Britain’s rail infrastructure

Find out how we supported a £1.2bn Intelligent rail Infrastructure programme, designed to revolutionise asset management using technology and data.


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Education

Why we get school admissions day right, every time

Our admissions software for local education authorities successfully processed 538,000 school applications in England in 2022 – over 45% of all made in England.


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Defence

How educators are anchoring the Royal Navy’s training transformation mission

How the Royal Navy and Team Fisher, the Capita-led consortium working on Project Selborne are transforming 80% of shore-based training for sailors and marines.


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Utilities

Using insights from energy data to reduce carbon emissions

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.


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Housing

Supporting Harrow’s citizens with timely benefit assessments and payments

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.


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Central government

Local authorities optimise automation to serve citizens with greater speed and efficiency

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.


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Local government

Building thriving public spaces and communities with best-in-class planning services

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.


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Justice & policing

Using gamification to upskill employees, improve learner retention and combat crime

Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.


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Central government

Improving RAF capabilities with a clear future-focused learning strategy

Our tailored, on-demand blended managed learning services are enhancing efficiency, speed and cost-savings for the RAF.


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Central government

Excellence in service: Enhancing leadership performance, effectiveness, and impact

Accelerating leadership growth through the revolutionary coaching programme to enhance leadership performance, effectiveness and impact.


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Local government

How innovative partnerships can deliver reduced backlogs for local planning teams

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.


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Travel & leisure

Helping a major airline’s complaints handling to take flight

The impact of Covid left an airline with a backlog of 60,000 complaints. Our consulting and automation capabilities resulted in a saving of 200 hours per week.


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Retail

Driving performance and cost efficiencies with flexible procurement solutions

We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings


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Public services

Building the best railway Scotland has ever had

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.


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Central government

Digitising hospital health records whilst ensuring interoperability

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.


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