We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.
Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.
We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.
Justice & policing
Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.
Our tailored, on-demand blended managed learning services are enhancing efficiency, speed and cost-savings for the RAF.
Accelerating leadership growth through the revolutionary coaching programme to enhance leadership performance, effectiveness and impact.
We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.
Travel & leisure
The impact of Covid left an airline with a backlog of 60,000 complaints. Our consulting and automation capabilities resulted in a saving of 200 hours per week.
We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings
We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.
We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.
Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.
We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.
When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.