We’ve been partners with the British Army since 2012 to deliver the end-to-end recruitment of all military personnel.
The 10-year recruitment partnership project embodies an evolving relationship that now represents one of the most successful transformations in our, and the Army’s, partnering history, and one that we are privileged to have played our part in. Our organisation is embedded in the fabric of UK defence, and we’re incredibly proud of our Ministry of Defence footprint and heritage.
We directly manage over 1,400 Capita and Army team members across a central headquarters and 68 army careers centres throughout 6 geographic territories, delivering our services via 4 soldier assessment centres, a dedicated officer selection centre and the Army School of Recruiting which trains all personnel who work in the recruiting operation. In addition to the recruitment and training elements of the project, we also deliver recruiting medical assessments and the recruiting IT system for both the Royal Navy and the Royal Air Force.
Our purpose throughout has been single-minded – “To recruit tomorrow’s army today”, and our accomplishments have ensured we’re recognised as one of the global leaders in defence-specific recruitment and training. Much of the transformation success with the recruitment partnership project is as a result of our recognition of the need for genuine Army partnership, epitomised in the Army Personnel Campaign Board (PCB) which brings together recruiting and training pipeline management under common shared governance, jointly chaired by Capita and the Army at 3* level.
The Army Personnel Campaign Board merges eight mutually supportive lines of operation to deliver sustainable and consistent quality and quantity of soldiers across all four streams of British Army recruitment (Regular Officer, Regular Soldier, Reserve Officer, Reserve Soldier). The Board reports into both the Army’s Commander of Home Command and Capita’s Executive Director of People Solutions, and has delivered unprecedented levels of communication, understanding, trust and strategic direction.