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Community investment

As a major employer, we recognise that we have a duty to contribute to the wider economy, creating jobs, using local suppliers and supporting our clients in tackling local socio-economic issues.

Alongside this, we also invest and engage directly in the communities where we work and, through our centrally created programmes, we encourage our employees to volunteer and fundraise, supporting causes they care about.



The challenges


Last year it was revealed that dementia is the leading cause of death in England and Wales, making it one of the greatest challenges we now face as a nation. Currently there are 850,000 people living with dementia and this is set to rise to 1 million by 2021.[1]


A recent survey showed that the more young people engage with employers while in education (4 or more times), the more they earn and the lower their chances of becoming NEET (not in education, employment or training) as young adults[2].


A recent poll conducted in the UK, Germany, US and Brazil found that 41% of people believe companies ‘ought to be a force for positive change’[3].



How we tackle these challenges

In each of the regions we operate, we look to understand the local socio-economic issues so that we can tailor our charitable and community activity to address these issues. These local initiatives are managed and delivered by the regional offices.

Our community investment total for 2017 is £1.9m demonstrating the support from Capita and the goodwill of all our employees. This investment has supported c.150 charities, ranging from health care to improving education.

Our corporate charity partnership with Alzheimer’s Society

At a group-wide level, our employees choose a corporate charity partner to support, which is currently Alzheimer’s Society – a national charity that’s mission is to transform the landscape of dementia forever. In spring 2017, we kicked off our corporate charity partnership with Alzheimer’s Society, supporting their mission to transform the landscape of dementia forever. Already, we have all helped raise over £100,000 to support the charity to deliver invaluable services to people living with dementia. To improve our understanding of the condition, so that we can turn this knowledge into action, 900 of our employees are now Dementia Friends meaning that they have an increased understanding of the condition and how best to support colleagues and customers affected.

Volunteering and employee fundraising

We encourage our employees to volunteer in their local communities, allowing everyone up to 1-day off per year. Where possible, we encourage our employees to volunteer by sharing their skills with the local communities. For example, to improve the employability skills of school-age children, we are members of Business in the Community’s (BiTC) Business Class Programme through which our employees volunteer their time in local colleges giving workshops on interview skills, CV writing, time management and confidence. In 2017, our people volunteered 4,585 hours.

In addition to the work we do with Alzheimer’s Society, we also support our employees with their own fundraising, for charities which are close to them, offering a matched-funding programme and payroll giving scheme.



Our commitments and metrics

We will invest and engage with our local communities delivering a community program in each of our operating regions. 


£1.9 million of community investment

Over 900 Dementia friends



Future plans

In 2018, we will continue to encourage our employees to volunteer and support charitable causes. Through our partnership with Alzheimer’s Society, we look forward to raising our understanding of dementia and turning this understanding into action creating a more inclusive workforce.


Related links





[3] Wolf Olins and CitizenMe: How business can help people create change.

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