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Central government
Artificial intelligence
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Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

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Addressing workforce issues is vital to the digitisation of all public services

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We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

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In advance of new SPS import policies, we discuss how AI and automation will be vital for compliance for traders and authorities.

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Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

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Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

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Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

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Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.

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