Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Addressing workforce issues is vital to the digitisation of all public services

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

We’re working with the police and criminal justice agencies to develop and utilise innovative technology that can support victims of domestic violence better.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

improve effectiveness and decision making across the criminal justice sector: investment in technology, agile working, data management and understanding the importance of investing in technology

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.