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Public services
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Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

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Addressing workforce issues is vital to the digitisation of all public services

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Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

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With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

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Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

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Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.

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Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety.

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