We’re working with the police and criminal justice agencies to develop and utilise innovative technology that can support victims of domestic violence better.

I recently took part in a session at the UK Finance Annual Mortgage Conference on technology in the mortgage space. In the first of two blogs, I’m going to explore how technology plays a big role in customers’ experience and their journeys by answering questions that came up during the session.

Discover how you can harness data analytics and AI-driven automation to create a smarter, successful collections journey.

How retailers can leverage data analytics, personalisation and omnichannel integration to enhance customer experience and succeed in Europe’s retail landscape.

Your customers are talking. They’re talking about what makes them happy and what makes them unhappy. Which of these applies to your organisation? With so much being said on social media every day across so many channels, separating the meaningful sounds from all the noise can seems impossible. But social listening makes it possible.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

The January 2022 UK Customer Satisfaction Index (UKCSI) reveals that banks and building societies have ranked their highest for customer satisfaction in three years – and that the financial services sector is performing better than the UK’s all-sector average.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.