Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

Between the collapse of 83% of the UK’s department stores, consumers moving online and many high street shops now becoming obsolete, town centres are no longer the beating heart of local economies they once were.

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

Discover how AI improves legal records management for solicitors, enhancing data access, security, and compliance while uncovering key information.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council.