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Our top five take-aways from the DCN annual conference for how councils can leverage AI to support public services without losing the human touch.

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Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

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Between the collapse of 83% of the UK’s department stores, consumers moving online and many high street shops now becoming obsolete, town centres are no longer the beating heart of local economies they once were.

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Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

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Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.

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Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

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Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

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Discover how AI improves legal records management for solicitors, enhancing data access, security, and compliance while uncovering key information.

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Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

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Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council.

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