Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.

Capita has secured a contract with SP Energy Networks (SPEN) to provide a telecoms Network Operating Centre for the next four years.

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

Capita South Africa colleagues were well represented at the Cape BPO Awards with five finalists and three winners recognised as business process outsourcing top achievers.

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

Capita expands partnership with Southern Water to deliver new customer service technology

Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank.

Capita has today announced an extension of its longstanding customer experience partnership with the National Trust, in a five-year contract.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.