When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

The 1st April 2021 marked Service Commencement Day 1 (SCD 1) ‘day one’ of Capita’s 12-year training modernisation contract with the Royal Navy and Royal Marines, commencing the newest chapter of Capita’s strategic relationship with defence and partnership with the MoD

Capita has implemented a new procurement service at Central London Community Healthcare NHS Trust (CLCH), helping it to improve health care for 2 million people, saving it millions of pounds, and helping healthcare workers and administrators to be more effective.

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Introducing the digitally connected organisation.

As many of us start to return to offices and other workplaces, the hybrid approach has emerged as the most popular solution for both employees and employers.

Our previous articles have focused on the life and pensions workplace of the future, identifying new organisational structures, and working patterns that take account of the digital revolution we’re living through. Now we’ll turn our attention to the customer experience itself.