Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Hannah Dunkerley, Capita business case consultant for local public services, explains how the public sector can fund its role in achieving net zero carbon emissions targets.

With the recent High Court endorsement of Direct Payments as fundamental rights, we consider their critical role in adult social care and how to maximise the benefits.

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale.

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Explore how local governments drive sustainable, interconnected regeneration to enhance community well-being, economic stability, and environmental sustainability.