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We're helping the retail industry meet increasing consumer expectations with services which improve online and in-store performance.

Service

We’re helping banks and building societies to drive growth by delivering positive customer experiences through expert customer service agents, services which include those regulated by the FCA, and intelligent technologies.

Service

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Service

Capita Employee Benefits was named ‘Corporate Adviser Firm of the Year’ and also won the ‘Best Use of Technology by a Corporate Adviser’ at this year’s ceremony.

News

Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.

News

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

News

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.

News

Schools across Birmingham have continued to deliver lessons and other educational activities digitally for pupils who remain learning from home due to the Covid-19 pandemic.

News

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

News

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

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