Government leaders need to find new ways to make public services better for both citizens and the environment, while managing with constrained budgets.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

From telecommunications to local and central government, to financial services and retail, we offer unparalleled breadth and depth of expertise across each of the industries we support.

We’ve used our HR expertise to support a secondary school in managing a high-risk situation, making sure it followed all the right procedures and helping staff members through a very stressful time.

From software and back office support services such as HR, to education and skills support from Entrust, we help schools, academies and LEAs improve outcomes.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

As ONS figures show the UK economy has contracted a further 0.2% between July and September, we consider the implications and way forward for the public sector

Our report proposes clear strategies for modernising workforce development to create a healthier, more inclusive educational ecosystem and better outcomes for children and communities.