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Cloud migration remains the top transformational priority as businesses look to innovate, but research reveals migration challenges are slowing progress.
Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.
DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.
Capita plc today announces that it has won a new £21.7m contract to run the Job Entry Targeted Support (JETS) programme in Scotland.
Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.
Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.
Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.
Capita joins forces with Filtered to scale content intelligence and smart skill building for employees
Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.
