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Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars
Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.
Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.
