Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Capita has agreed a three-year extension to continue to deliver the Primary Care Support England (PCSE) service on behalf of NHS England (NHSE).

Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

We discuss five practical strategies to supercharge your digital productivity through human resource.

Private Finance initiative (PFI) contracts have been and will be with us for some considerable time but there’s an ever-increasing number of PFI contracts now set to expire.

The complex and challenging nature of delivering public services at a local level has never been under more pressure. Public service integration – collaboration between different services within local government and with external partners across other sectors – can make a very real and significant difference.

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.

Delivering better outcomes for hospitals, their staff and their patients through compliant route to market training in National Leadership in Safeguarding Programme.