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Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Service

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

Service

From telecommunications to local and central government, to financial services and retail, we offer unparalleled breadth and depth of expertise across each of the industries we support.

Service

Learn how equitable learning boosts employee performance, talent, skills and engagement in the NHS.

Insight

Knowing you’re delighting your customers is the holy grail for any business.

Insight

How can communication service providers reconnect with customers and emerge stronger, and survive the recession and what are the areas of investment?

Insight

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.

Insight

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

Insight

How can we build services that deliver both health and social care, and how services integration can break the cycles of crisis? Find out more in our article.

Insight

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