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News, research, reports and thought leadership articles looking to the future of utilities

Service

Medical record assessor, Becky, shares why she joined Capita after working in the NHS and how she has more work life balance than before.

Careers at Capita

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

News

The Royal Institute of British Architects (RIBA) has announced that the Blackburn Bus Station has been shortlisted for the prestigious RIBA North West award.

News

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

Reports

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.

Insight

Government leaders need to find new ways to make public services better for both citizens and the environment, while managing with constrained budgets.

Case study

We’re working in partnership with Southern Water to transform and simplify their customer experience, so that their customers are happier and more able to self-serve online.

Case study

We're delivering services and solutions that keep the UK government and local councils running and improving services to the public during uncertain times.

Service

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