Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

How firms must reengineer their CX complaints management around three core principles: data intelligence, operational scalability, and customer-centricity.

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

We look at why value based procurement is essential if the NHS is to meet its cost saving targets and what organisations need to do to create a valuable operating model.

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

Find out how we’re helping to create significant procurement savings for Hertfordshire and West Essex ICS

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

We partnered with the DHSC Test and Trace programme to rapidly upskill the public so lateral flow asymptomatic testing could be carried out at scale.