Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Find out how we’re helping to create significant procurement savings for Hertfordshire and West Essex ICS

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Experts share practical strategies to reduce energy use, cut carbon emissions, and ease financial pressures—all while maintaining high-quality care.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Discover top tips for successful AI implementation in the public sector, focusing on opportunities and practical advice for civil service leaders.